The problem
Every loan application on Skeps ends with the borrower signing the agreement. We used DocuSign for this at $5 per application. With 100K applications a month, signing alone could cost $500K a month.
What I did
I replaced DocuSign with SmartSign, bringing the cost down to $1 per application. That meant moving every signing flow onto the new provider without breaking the application for borrowers or lenders.
What changed
- Cost per application down from $5 to $1.
- Up to $400K saved a month across 100K monthly applications.